Fleet Accident Services
Our focus is to get our small to medium fleet client's drivers back on the road as fast as possible, while keeping costs and inconvenience to a minimum.
Keeping you moving when it matters most
Pro-Drive are here to ensure that individual and small to medium fleets get the best customer service and the least downtime for the vehicle after an incident.
We serve as the bridge between local repair providers and fleet managers, expediting communication, managing projects, and verifying repairs. We understand the importance of speed, professionalism and flexibility, and getting your fleet back on the road quickly.
We make sure that your vehicles are fast tracked through as priority, without losing any quality in repair.
Our amazing customer support team are always on hand to offer updates and timeframes, ensuring you’re well-informed about the progress.
GET IN TOUCHSeamless partnership with a company that’s big enough to handle your needs, but small enough to care.
How We Work
Driver Support Available 24/7. Our highly-trained and dedicated claims handlers are on call around-the-clock to assist your drivers with any issues that arise in your fleet. They can handle everything from initial reporting to vehicle recovery and vehicle replacement, repair management, cost reduction services, and a variety of options, all of which are coordinated from our Centre of excellence.
If the client is at fault and they have hit someone PRO-DRIVE will then be outbounding a call to the other party to capture the Non-fault side of the claim.
What is motor intervention? Intervention is an offer to a non-fault party to provide assistance with repairs and a replacement vehicle should it be required. This serves as an alternative to using their own insurance company.
Why we offer motor intervention? We are keen to offer intervention services to all non-fault parties in order to keep costs to a minimum. With the average saving of over 50%, this provides a cost-effective solution.
In respect of hire and repairs, proactive engagement with claimants allows us to control the claim from the outset. Reducing costs and time.
To ensure that the right repairs are made to a high standard at the right price, our in-house independent automotive engineers evaluate the damage to your car.
To meet the everyday demands of our customers we can offer a comprehensive menu from smart repairs to major accidents and are approved for leading manufacturers.
Our team will keep you updated at every point. This helps you stay in control. Implementing these cost-saving strategies can go a long way to optimise your fleet’s efficiency while minimising unnecessary expenses.
While your vehicle is being repaired, we’ll get you moving again with access to a fleet of hire cars. we have a variety of vehicles your client could need.
If you were not at fault, the costs claimed from the at fault party. Your replacement vehicle will be like-for-like.
If you were at fault, we have access to courtesy cars and a fleet of hire cars. Our hire car partners offer a discounted rate for hire vehicles as you will be a VIP member.
Our team can recover your vehicles and recoup the costs from the at fault insurance.
If you were at fault, we can get you a competitive quote or a set matrix of costs for regular users.
In any case, it is imperative that you speak with Prodrive Aftercare prior to speaking with your insurance provider. Dealing with an accident through your insurance provider first is not the best course of action.
